Frequently Asked Questions
Everything you need to know about your next hair transformation.
What is the quality of OneMoreHair extensions?
We specialize in 100% Remy human hair, ensuring all cuticles are intact and aligned. This prevents tangling and maintains a natural shine and soft texture for months of wear.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
Can I style my hair extensions with heat?
Yes, because our extensions are made from real human hair, you can curl, straighten, and blow-dry them. We recommend using a heat protectant spray and keeping tools below 350°F to prolong the lifespan of the hair.
What is your return and exchange policy?
We offer a 30-day return policy for unopened and unused products. For hygiene reasons, extensions must be in their original packaging with the security seal intact to qualify for a refund or exchange.
How do I choose the right color?
We offer a free color-matching service. Simply email a photo of your hair in natural lighting to our support team, and our experts will recommend the perfect shade for a seamless blend.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Shop Pay and Afterpay.